Section
Beauty & Wellness
Spas, self-care, and the wellness rituals trending from the Gold Coast to Oak Park.
Razny Nail Spa in Montgomery and the '12-Minute Rush' Crisis: When a Pedicure Feels So Rushed the Customer Asks, 'Why Are You Even Here?'
A customer review describes a mother-daughter pedicure visit where one service finished 12 minutes earlier despite starting first, leaving the customer feeling rushed and alleging that a tool caused bleeding.
Maximizing Chair Occupancy: How Go Nails Boosts Online Bookings and Staff Efficiency
Go Nails is an ultra-affordable, booking-first platform that helps U.S. nail salons capture 24/7 online bookings, streamline staff scheduling, and protect profit margins, all starting at $24.99.
Half on the Check, Half in Cash: The Payroll Habit the IRS Takes Most Seriously | Angel Nails
Paying part of a worker's wages in cash off the books can feel like a win for everyone, but of all the habits in this series it's the one the IRS treats most seriously. Here is why it raises concern, and why it quietly hurts your staff too.
Lash and Brow Studios Boom Along Chicago's Andersonville Corridor
Eyelash extension and brow studios have opened rapidly along Chicago's Andersonville corridor, reflecting a broader regional boom in specialized beauty microservices.
Champaign Nutrition Coaching Clinics See Growing Demand From Rural Clients
Nutrition coaching clinics in Champaign report growing demand as rural downstate Illinois clients seek personalized dietary guidance closer to home.
Gold Coast Medical Spas Report Surge in Injectable Treatment Demand
Medical spas across Chicago's Gold Coast are reporting a sharp increase in demand for injectable treatments as more clients seek preventative rather than corrective care.
$226 for Rushed Refills, a Cut Toe, and Strong Fumes on Christmas Eve at #1 Nails And Spa
A mother and daughter came in on Christmas Eve because the salon was open late, then felt rushed, were charged $226 without full sets, and dealt with a cut toe, a harsh drill, and strong cleaning fumes. A look at clear pricing, an unhurried pace, and a safe, gentle service.
Baytowne Nails in Champaign and the 'No Running Water' Crisis: When a Salon Says 'Yes' to a Pedicure It Allegedly Knows It Cannot Perform
A customer preparing for a trip says she was repeatedly assured she could receive both a manicure and pedicure, only to be told after the manicure that there was no running water for the pedicure.
The 'Abusive Owner' Crisis and the Yelling Culture: When Toxic Attitudes Empty the Salon
A customer service bulletin examining leadership, customer respect, and professionalism in the beauty industry.